Quality Electricians You Can Trust

Our Charges, Guarantee & Other Information

07920 810342 08000 48 48 03

24/7 Service

From the simplest problem to a complete overhaul, we are here for you whenever you need us

Great Reviews

We enjoy a 5 out of 5 rating on Which? Trusted Traders for our extensive and high quality services

Which? Trusted Trader Certificate Of Distinction

We were awarded this at the start of 2020 as recognition of the quality of our work

Fully Qualified Experts

Our electricians are trained to the highest and latest standards to give you a safe and effective service

Find Out More About Our Experts

There are NO hidden costs contained within our pricing structure.
  • We will always provide a formal quotation to customers (accepted by both us and yourself) before we start work.
  • The quotation will contain a full breakdown of materials and labour required for the job in question.
  • All materials used on a job will be charged at cost plus.
  • Payment for work carried out must be paid for in full on completion, by either cash or bank transfer.
Unless a fixed price has been agreed in advance of starting work, our minimum charge is for one hour. 
Any time worked over the initial first hour will be charged thereafter in 30 minute segments.  
  • A job lasting 45 mins. will be charged at 1 hour
  • A job lasting 1hr 20mins. will be charged at 1½ hours
  • A job lasting 1hr 40mins. will be charged at 2 hours etc.
All materials and labour will have V.A.T. added at the current applicable rate. Bank Holidays will be charged at our Sunday rate.
For full information on all our electrical, heating and rewiring prices and to request a free quotation with no obligation call us now on: 08000 48 48 03.

Our Guarantee

Due to the confidence which we have in the work we carry out for our customers, we are happy to guarantee all materials and labour. 
Inevitably, problems do occasionally occur, either during a job or following completion. In any such event, we encourage our customers to tell us about it as soon as possible. In our eyes, it's your right and your problem will be dealt with as a priority - so don't hold back!

Where we cannot resolve any complaints using our own complaints procedure, as a Which? Trusted trader we use the Dispute Resolution Ombudsman for dispute resolution.
Our Guarantees: (subject to misuse policy)
  • All materials carry a 12 month guarantee
  • All appliances have a full manufacturer's guarantee for 12 months or longer
  • All labour has a 12 month money-back guarantee
  • We have £2 million liability insurance
  • We are Trading Standards 'Buy With Confidence' approved
For more information about our standards of work read the: Which? Trusted Trader Code of Conduct
We always endeavour to provide the best service and products for our customers. However, on rare occasions, we recognise that there may be times where our customers may not be completely satisfied.

Complaints

To ensure we are able to put things right as soon as we can, please read our complaints procedure below and we will respond promptly to ensure complete satisfaction. As soon as possible after the completion of the works, please inspect the work to ensure everything has been carried out to our usual high standards. In the unlikely event there is anything you are not completely satisfied with, please contact us as soon as you can in order that we can rectify any problems as soon as possible.

Our Procedure

Either call us on 0792 081 0342

Or write to us at
RCP Installations Ltd., 147 High Road, Epping CM16 6EA
(please request proof of receipt if posting)

We aim to respond within 14 days of receiving your complaint and where possible, will provide you with a date to remedy any issues raised.

Recruitment

RCP Installations Ltd. Electricians, Electrical, Heating & Rewiring Services are one of the premier electrical companies in Essex. We are always looking for good tradespersons:
  • Fully trained to City & Guilds standard
  • Hold the relevant certificates and licences applicable to their specific trade
  • Two positive previous employer references required
  • Will be D.B.S. (Disclosure Barring Service) checked (was C.R.B.)
  • We are an equal-opportunities company, women are welcome to apply!
If you'd like know if we have any jobs available, please use our contact us form
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